Last Updated: 30 January 2025
Thank you for visiting Bonzai Labs (“we,” “us,” or “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://bonzailabs.co/, referred to as the “Site”) and in connection with any AI automation services provided by Bonzai Labs.
By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our Site immediately.
1. Information We Collect
We may collect information about you in various ways, including:
1.1 Information You Provide to Us
- Personal Data: This includes your name, email address, telephone number, and any other information you choose to provide when you fill out forms, subscribe to our newsletters, contact us, or otherwise interact with the Site.
- Business Information: If you engage our services for your organisation, you may provide details about your company, job title, and relevant project requirements.
1.2 Information Collected Automatically
When you visit our Site, our servers may automatically log certain information, including:
- IP Address: A unique number assigned to your device.
- Browser Type and Version: Information about the browser you are using.
- Operating System: Details about your device’s operating system.
- Referral URLs: The webpage you visited before arriving at our Site.
- Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to collect information about your browsing activities on the Site (see Section 5 for more details).
1.3 Information from Third Parties
We may receive information about you from external sources, such as social media platforms or third-party analytics providers, if you have granted them permission to share your information with us.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve our AI automation services.
- Communication: To respond to your enquiries, send you updates, or provide information regarding our services.
- Personalisation: To tailor our content, Site experience, and marketing communications to your preferences.
- Analytics and Performance: To analyse usage patterns and improve the functionality of the Site.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Security: To detect, prevent, or investigate security breaches or fraudulent activities.
3. Legal Bases for Processing (GDPR-Compliant)
If you are in the European Economic Area (EEA) or the United Kingdom, we process your personal data lawfully, fairly, and in a transparent manner under the following legal bases:
- Consent: When you give us permission to process your data for specific purposes (e.g., direct marketing).
- Contractual Necessity: When processing is necessary to fulfil a contract with you.
- Legitimate Interests: When processing is required for our legitimate business interests (e.g., improving the Site or preventing fraud), unless overridden by your data protection rights.
- Legal Obligations: When processing is necessary for compliance with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating the Site or providing services (e.g., hosting providers, payment processors). These providers process your data only on our behalf and are bound by contractual obligations to safeguard it.
- Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred as part of that deal.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our Site. Cookies are small data files placed on your device to store information about your preferences. We use:
- Essential Cookies: Necessary for the Site’s basic functionality.
- Analytics Cookies: Help us understand how users engage with the Site, allowing us to improve its performance and user experience.
- Advertising Cookies: May be used to display relevant advertising to you based on your interests.
You can manage or disable cookies through your browser settings. However, blocking essential cookies may affect the functionality of certain areas of the Site.
6. Data Security
We employ appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable. In the event of a data breach, we will take all reasonable steps to mitigate its effects and comply with legal obligations regarding notification.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymise your data.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access and Rectification: The right to request access to or correction of your personal data.
- Erasure: The right to request deletion of your personal data in certain circumstances.
- Restriction: The right to restrict the processing of your personal data.
- Data Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: The right to object to certain processing activities.
- Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise these rights, please contact us using the information provided in Section 10. We will respond to your request within the timeframe required by applicable law.
9. Children’s Privacy
Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate measures to remove that information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Bonzai Labs
Century City, Cape Town, 7441, South Africa
+27682548852
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after these modifications indicates your acceptance of the updated Privacy Policy.
By using our Site, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.
